This website is aimed exclusively at professional clients residing in Austria, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Germany, Greece, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Sweden, Slovakia, Slovenia or Spain. RoboMarkets Deutschland GmbH assumes no obligation to ensure that the investments and financial instruments are suitable and appropriate for the investor. The investor should inform himself of the accounting and tax consequences of an investment, and should carefully weigh all the risks involved.
Risk Warning: CFDs are complex instruments and carry a high risk of losing money quickly due to leverage. Between 74% and 89% of retail investor accounts lose money when trading CFDs.
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WebTrader / MobileTrader
- How do I login to WebTrader platform?Page issue
To login to the web-terminal, follow the link webtrader.robomarkets.de and then enter into special fields the e-mail address and the password specified during the registration of your Live Account.
To open the desired account in the trading terminal, you have to choose this account from the list in the top left corner by clicking it with the mouse, and then enter your trading password.
- Which account types are available in WebTrader terminal?Page issue
The platform supports all types of MetaTrader 4-based trading accounts.
- Can I use Expert Advisors for trading in WebTrader terminal?Page issue
There is no such opportunity now.
- How can I load the quotes history?Page issue
The quotes history for each instrument is loaded when you scroll the trade chart to the left, to earlier dates. You can download the complete history stored on the Company’s server.
- Why isn’t the information about my open positions displayed?Page issue
You need to "lift" the panel with the account information. To do that, click the icon with two parallel lines above the chart and hold it.
- What information can I view without closing the terminal window? Page issue
You can do the following without closing WebTrader terminal window:
- Deposit funds to your active account ("Account" menu, "Funds" sub-menu).
- View the Company’s news ("Info" menu, "Company’s news" page).
- Read analytical reviews from the Company’s leading experts ("Info" menu, "Forex technical analysis & forecasts" page).
- Explore Economic calendar ("Info" menu, "Economic calendar" page).
In addition to that, we offer all beginner traders a special tour describing the platform and teaching how to trade on Forex using WebTrader.
- Why can’t I find MobileTrader application in App Store? Page issue
MobileTrader application is only available for countries listed below:
Austria, Brunei Darussalam, Bulgaria, China, Colombia, Croatia, Cyprus, Czech Republic, Denmark, Egypt, Estonia, Finland, Germany, Greece, Hungary, Iceland, India, Ireland, Italy, Kazakhstan, Latvia, Lebanon, Lithuania, Luxembourg, Malta, Mexico, Moldova, Netherlands, Norway, Portugal, Romania, Singapore, Slovakia, Slovenia, South Africa, Spain, St. Vincent and The Grenadines, Sweden, Switzerland, Thailand, Ukraine, United Arab Emirates, Uzbekistan.
To get access to the application, try to change "Country" parameter in your profile using one of the countries from the list.
For trading on your iOS-based gadget, you can also:
- Use mobile version of WebTrader terminal. To do this, go to webtrader.robomarkets.de in your mobile browser.
Please note that MobileTrader application in Play Store (Android) is available without any restrictions to residence countries.
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