Payments FAQ

  1. What is the minimum deposit at RoboMarkets?
  2. How can I deposit funds to my account?
  3. Is it possible to deposit funds to the account in cash in the Company’s office?
  4. Does the Company charge any commission for depositing funds to the account?
  5. What methods of depositing and withdrawing funds does RoboMarkets offer?
  6. How fast are funds deposited to the account?
  7. What documents do I have to provide to the Payment department when depositing funds to the account via bank cards?
  8. What do I do if the currencies of my bank card and my account at RoboMarkets are different?
  9. I deposited funds to my account, but they haven’t been transferred to it. What do I do?
  10. How can I withdraw funds from my trading account?
  11. What is the minimum withdrawal amount?
  12. What commission does the Company charge for funds withdrawal?
  13. How much time does a withdrawal procedure take?
  14. Is it possible to deposit or withdraw funds at weekends or on holidays, when markets are closed?
  15. Is it possible to withdraw funds in case there are open positions on the account?
  16. In case of depositing funds using some particular payment system, is it possible to withdraw them to some other payment system?
  17. What is the purpose of corresponding banks? How do I choose a corresponding bank?
  18. How do I perform an internal transfer of funds between two accounts?


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