How do I verify my identity at RoboMarkets?

To verify the identity, you have to:

  1. Go to "Profile" -> "Your verification" in your Members Area.
  2. Click "Complete verification" in the ID/Passport verification line.
  3. Perform the verification by clicking "Identify now with Postident".
  4. Perform the PostIdent service of Deutsche Post AG.
  5. Verification is then checked by RoboMarkets Deutschland GmbH.

Verification takes up to 2 business days. After the procedure is complete, you will be notified by E-mail about successful verification or asked some clarifying questions.

The list of requirements and the documents necessary for ID verification can be found on "Verification" page of your Members Area.