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RoboMarkets FAQ
Why does MetaTrader 4/5 terminal say "No connection" when I try to connect to the server?
One of the reasons of "No connection" is poor Internet connection of the user or problems with the server.
Recommended solutions:
- Make sure that your Internet connection is stable and other applications experience no problems.
- Try to rescan servers suing the platform tools by clicking "No connection" in the bottom right corner.
- Try to reconnect to your trading account.
If none of the above steps helped to resolve the issue, please contact our Live Support.