Why does MetaTrader 4/5 terminal say "No connection" when I try to connect to the server?

One of the reasons of "No connection" is poor Internet connection of the user or problems with the server.

Recommended solutions:

  1. Make sure that your Internet connection is stable and other applications experience no problems.
  2. Try to rescan servers suing the platform tools by clicking "No connection" in the bottom right corner.
  3. Try to reconnect to your trading account.

If none of the above steps helped to resolve the issue, please contact our Live Support.